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Unknown device in attached devices

Runner
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Unknown device in attached devices

Hi All,

Saw this on a closed thread and I was curious :-

 

I've recently upgraded to Fibre Unlimited and a new Sky Q Hub ER115 to go with it. 

 

Three devices are connected via WiFI, a laptop, Android phone and the Sky HD Box.  Strangely I can see an extra device on the same IP address as the Sky box with a different MAC address and a device name of UNKNOWN.

 

Has anyone see this before?

screen.jpg

 

I also have these two units on the same IP .

If i switch everything off including the sky+hd box all the ip's clear (except for the laptop i am using to connect to the hub) AND the SKY+HD even through the box is "powered off" . When I turn the SKY+HD back on the UNKNOWN DEVICE shows back up on the same IP of the SKY+HD .

I am not concerned about this,  just curious!

 

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Oracle
Posts: 67,427
Post 2 of 12
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Re: Unknown device in attached devices

Do you have a wireless connector attached to your Sky+ box ?

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Oracle
Posts: 36,933
Post 3 of 12
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Re: Unknown device in attached devices

Are you using an On Demand Connector? Might be that.

Runner
Posts: 8
Post 4 of 12
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Re: Unknown device in attached devices

No there is nothing else connected at all

Runner
Posts: 8
Post 5 of 12
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Re: Unknown device in attached devices

No On demand connector

Camera Assistant
Posts: 1,181
Post 6 of 12
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Re: Unknown device in attached devices

Turn off the Sly+HD box and then have a look at the attched devices. Then turn on the box and have another look. If Unknown comes back, then you'll know it's something to do wih the +HD box.

Sky Q 2TB V1 -- LG 55UH850V UHD TV -- 1 Mini
Runner
Posts: 8
Post 7 of 12
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Re: Unknown device in attached devices

If I turn off the sky+hd box the unknown device disappears from the list BUT the SKY+HD box stays in the list?

 

So, it looks like the unknown device is the sky+hdbox but why does the SKY+HD box always still there even when the SKY+HD box is disconnected from the mains supply?

Camera Assistant
Posts: 1,181
Post 8 of 12
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Re: Unknown device in attached devices


@Davidnumbersix wrote:

If I turn off the sky+hd box the unknown device disappears from the list BUT the SKY+HD box stays in the list?

 

So, it looks like the unknown device is the sky+hdbox but why does the SKY+HD box always still there even when the SKY+HD box is disconnected from the mains supply?


Do you have another Sky+HD box?

Sky Q 2TB V1 -- LG 55UH850V UHD TV -- 1 Mini
Runner
Posts: 8
Post 9 of 12
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Re: Unknown device in attached devices

No Nothing else.

Camera Assistant
Posts: 1,181
Post 10 of 12
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Re: Unknown device in attached devices


@Davidnumbersix wrote:

No Nothing else.


With the Sky+HD box off,turn off the power to the router for about 30 seconds and then turn it back on. Have a look and see if the mysterious entry is still there.

Sky Q 2TB V1 -- LG 55UH850V UHD TV -- 1 Mini
Runner
Posts: 8
Post 11 of 12
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Re: Unknown device in attached devices

Hi JonW42,

I did think of that but currently I have an ongoing problem with my fibre dropping out, whic is being investigaed by Openreach. I am recording all the internet traffic logs so I am not going to switch off the router for a few days.

But thanks for your interest in this topic.

Oracle
Posts: 3,089
Post 12 of 12
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Re: Unknown device in attached devices

@Davidnumbersix How is your HD box connected to your router ? WiFi ethernet or do you have a plugin adapter attached to your HD box to connect to your router.

I may have an Oracle badge but i'm still just a customer
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Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, Sky Q Hub, all connected by wifi
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