This discussion topic has been answered Discussion topic: Unable to use social media via WiFi I.e. when sending receiving messages I have to turn WiFi off

This message was authored by: KCS · ‎03 Apr 2024

I have to turn off WiFi and use my data when using different apps I.e.

Messenger

or when trying to view photos/pictures or added comments on Facebook

This message was authored by: TimmyBGood · ‎03 Apr 2024

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎03 Apr 2024

One possible cause is that Sky Broadband Shield is running at its default age level.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎03 Apr 2024

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: KCS · ‎05 Apr 2024

This was the correct answer to my issue, thank you I am up and running again. 😊

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