Discussion topic: Unable to turn safesearch off
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 13 Nov 2025 06:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Unable to turn safesearch off
Can anyone plead advise, this is driving me nuts. For some reason only on android devices certain websites are blocked and when I go to switch it off it won't allow me to. It all works fine on iPhone just not android. It says it's been locked by the administrator but that would be me and I've not blocked anything, checked all the age restrictions and they are all set correctly, it's driving me mad.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 13 Nov 2025 07:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unable to turn safesearch off
Try adjusting your broadband shield settings.
You can do this via the MySky app or online here:
https://www.sky.com/myaccount/bb-and-talk/broadband-shield
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Nov 2025 08:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unable to turn safesearch off
@NikkiM81 If the problem is with Android devices only, presumably they are signed on via a Google account. Have you checked the Google safe search associated with whichever account has been used to sign in?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page