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Discussion topic: Unable to log into Sky Broadband Buddy

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This message was authored by GaryBhoy1 This message was authored by: GaryBhoy1

Unable to log into Sky Broadband Buddy

Hi,

 

Originally i had no issue controlling all devices on my home network via the Broadband Buddy App.

Now , when i attempt to log in i get the following message:

 

'To use Sky Broadband Buddy, you need the right Sky Broadband Package'

For more information go to www.sky.com/buddy.

 

When i clink the link i get the error message:

 

'Sorry , you can't view this page as you're currently browsing the ROI version of Sky.com

 

My account has always been a ROI accnt. Has there been a change in the App permissions?

 

Any help on this would be appreciated

 

Thanks

 

Gary

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Unable to log into Sky Broadband Buddy

Posted by a Superuser, not a Sky employee. Find out more

@GaryBhoy1 

 

Broadband buddy is now only available to those who had it before 24/5 also as yourself if it malfunctions subsequently then there appears to be no way of re installing it

 

You could call sky ireland using the number below


Call sky ireland on

08.185.00.27.2
Remove all the full stops

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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