Discussion topic: Unable to log into Sky Broadband Buddy

This message was authored by GaryBhoy1 This message was authored by: GaryBhoy1

Unable to log into Sky Broadband Buddy



Originally i had no issue controlling all devices on my home network via the Broadband Buddy App.

Now , when i attempt to log in i get the following message:


'To use Sky Broadband Buddy, you need the right Sky Broadband Package'

For more information go to www.sky.com/buddy.


When i clink the link i get the error message:


'Sorry , you can't view this page as you're currently browsing the ROI version of Sky.com


My account has always been a ROI accnt. Has there been a change in the App permissions?


Any help on this would be appreciated






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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Unable to log into Sky Broadband Buddy

Posted by a Superuser, not a Sky employee. Find out more



Broadband buddy is now only available to those who had it before 24/5 also as yourself if it malfunctions subsequently then there appears to be no way of re installing it


You could call sky ireland using the number below

Call sky ireland on
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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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