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Discussion topic: Unable to connect Sky wifi to work VPN

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This message was authored by MAVandSWW This message was authored by: MAVandSWW

Unable to connect Sky wifi to work VPN

Hi, I've recently got Sky Wifi. I need to work from home using my workplace VPN to connect to access files etc. It worked for a day and then started cutting out and now won't connect at all. My workplace says this is due to Sky WiFi not the VPN. Is there anything I can do as if Sky can't fix the issue I will have to change provider 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Unable to connect Sky wifi to work VPN

Posted by a Sky employee

Hi @MAVandSWW 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Addie15 This message was authored by: Addie15

Re: Unable to connect Sky wifi to work VPN

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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