20 Jul 2024 07:06 PM
Hi,
I am unable to change some things on my hub. It's greyed out. I installed the mysky app to find no option to change settings there either. I spoke to sky eariler via text but had to call their tech department which i'm unable to do at the moment due to a short term illness.
Installation date was Yesterday
20 Jul 2024 07:27 PM
Posted by a Superuser, not a Sky employee. Find out more
It can take 24-48hours for those processes to appear on your my sky app
In the meantime try logging out of my sky and uninstall. Then re install and sign back in
20 Jul 2024 07:34 PM
Hi Cookiemonsteruk,
I tried that today, but unfortunately, there was no change. Is there a way to change basic router settings without the need for an app? Is there any way to unlock the locked options in the hub itself? It's a bit of a dealbreaker, I didn't know Sky locked down their equipment quite like this
20 Jul 2024 07:40 PM - last edited: 20 Jul 2024 07:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@woodmass14 wrote:
Is there a way to change basic router settings without the need for an app? Is there any way to unlock the locked options in the hub itself?
No, and no.
It's a bit of a dealbreaker, I didn't know Sky locked down their equipment quite like this
It's a new thing: all ISPs are moving to in-app router administration because it's increasingly hard to get browsers to talk to hardware which ships with self-signed SSL certificates.
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