Discussion topic: Unable to access wifi calling since updating to iOS 18.2
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Message posted on 03 Feb 2025 06:02 PM
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Unable to access wifi calling since updating to iOS 18.2
Hi, can someone PLEASE help! Since I updated my iphone to IOS 18.2 I can no longer make or receive calls over wifi calling. Not even to my voicemail. I live in a remote rural location and there is no phone signal inside the house, therefore I rely on wifi calling. I can see this has been an issue for many people, however when messaging SKY they say it is not their router's fault, it is an Apple issue! Then Apple say it is a SKY issue...meanwhile I'm stuck in the middle. BTW, I have done all the normal things...and my phone works fine if I go and lock on to someone elses wifi...so I know it's an issue between my phone and the Sky Hub.
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Message posted on 04 Feb 2025 08:27 AM
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Re: Unable to access wifi calling since updating to iOS 18.2
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 06 Feb 2025 10:18 AM
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Re: Unable to access wifi calling since updating to iOS 18.2
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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