Discussion topic: URGENT HELP NEEDED

This message was authored by: Tee000000 · ‎10 Nov 2022

Does anyone know how to contact sky? I need someone to urgently contact me and come to our house. I'm paying £43 for what?

I have had no internet or phone connection for four days now.

Someon please help.

This message was authored by: Daniel0210 · ‎10 Nov 2022

@Tee000000
You aren’t addressing Sky Customer Services here. This is primarily a customer helps customer forum. Sky won't call you. You will have to persevere on the phone. Due to issues getting through to Sky since yesterday, now it's been fixed the lines are very busy.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: TechmanagerMal · ‎10 Nov 2022

@Tee000000 wrote:
Does anyone know how to contact sky? I need someone to urgently contact me and come to our house. I'm paying £43 for what?

I have had no internet or phone connection for four days now.

Someon please help.

Have you tried the Broadband test via the MySky App on a smartphone, if it detects an issue it may arrange for an engineer to attend.

Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.

Discussion topic: URGENT HELP NEEDED

URGENT HELP NEEDED

All Replies

Re: URGENT HELP NEEDED

Re: URGENT HELP NEEDED

Was this discussion not helpful?

Search Sky Community

Start a new discussion