0

Discussion topic: Tv saying no wifi connection

Reply
This message was authored by JosetteMarie This message was authored by: JosetteMarie

Tv saying no wifi connection

IMG_8877.jpeg

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Tv saying no wifi connection

Posted by a Superuser, not a Sky employee. Find out more

@JosetteMarie simply telling you that your Glass TV has lost connection to your hub. If other devices are still connecting to your broadband simply click on the on screen link to reconnect tge TV. If other devices aren't working follow this truble shooter https://www.sky.com/help/articles/hub-lights-explained-start

 

If this happens frequently when you turn on the TV go into its settings go to Start up and Standby and switch on the option to stay networked in stand by and turn off the network power saving option. These settings help stop this issue.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion