0

Discussion topic: Tv and sky switch not working, iPad/iphone all work fine.

Reply
This message was authored by: NorfolkDude

Tv and sky switch not working, iPad/iphone all work fine.

Setup

Sky broadband max

Sky Stream

 

Newly installed tv and Broadband,

 

In the lounge we get 250Mbps on all devices on WiFi, all showing excellent signal. 

 

Ipad and IPhone all work fine on WiFi, but the tv (Sony Bravia ii) and sky stream can't even play play Netflix. Whats the likely cause?

Reply

All Replies

This message was authored by: Chrisee

Re: Tv and sky switch not working, iPad/iphone all work fine.

Posted by a Superuser, not a Sky employee. Find out more

@NorfolkDude you can get dead areas for WiFi especially if the TV is wall mounted and the Stream puck is behind the set. TVs contain a lot of metal which blocks wifi signals. You can try moving the hub especially if it is low down as the signal path maybe blocked by a radiator or similar. Beyond that you will either need a wifi extender or to use an ethernet cable from the hub to the puck.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply