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Discussion topic: Tv and mobile signal keeps failing

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Avatar for Coolhand1
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This message was authored by: Coolhand1

Message posted on ‎07 Jan 2024 02:13 PM

Tv and mobile signal keeps failing

My sky network and mobile phaone network keeps dropping out at home - no connection every 10 minutes or so

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎07 Jan 2024 03:46 PM

Re: Tv and mobile signal keeps failing

Posted by a Superuser, not a Sky employee. Find out more

@Coolhand1  For your broadband can you run the broadband test.

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

 

 

Who is your mobile provider that you pay monthly for?

 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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