0

Discussion topic: Tv and internet is intermittent

Reply
This message was authored by: Vicx8111

Tv and internet is intermittent

Tv programmes will freeze and broadband speeds will fluctuate often there will be upload speeds of 2/3 and downloads speeds of between 8 and 16 nowhere near the speed guarantee.
Reply

All Replies

This message was authored by: mae-3

Re: Tv and internet is intermittent

@Vicx8111 

 

If that speed is over a wired ethernet connection then something is wrong, even over WiFi that is rather low speeds what is your minimum guaranteed speed (MGS), if it below that figure by more than 20% then report a fault to Sky, and try the Sky App and do a line test to see whether it allows you to book an engineer to investigate the issue.

-------

Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS. Dr Mae-03 PhD.
Reply