Trying to set up broadband ahead of moving house, but can't create account

[rasdfasdf]

 I get this error ^

I'm moving into the house and I suspect a previous owner was a Sky Customer which is why I can't createan account. I'd like to be able to create an account for this address.

[caesarome]

@rasdfasdf 

To get past the error you will need to call Sky so they can check the address details for you. Once they have done this you create your account when placing the order.