06 Feb 2025 05:41 PM
Help! Trying to connect HP Deskjet 3050A J611 printer to new Skyhub received yesterday- have tried and tried but getting nowhere sadly.
06 Feb 2025 06:26 PM
Posted by a Superuser, not a Sky employee. Find out more
With a white Max Hub you may need to reduce the wireless security level from WPA3-T to WPA2-PSK using the Hub settings in the My Sky app.
08 Feb 2025 03:50 PM
My hub is a black rectangular shape a replacement for an old square hub. I only have Sky broadband.
08 Feb 2025 04:24 PM
Posted by a Superuser, not a Sky employee. Find out more@KJay11 HP printers can be a pain to network. There are a number of possible solutions. First simply factory reset the printer (see the solution here ) then try from scratch as that often works. If it doesnt try separating the wifi bands and connect to the 2.4GHz band Split Sky WiFi bands
If that doesnt work conect tge printer by usb to laptop or PC and updates its firmware and try connecting then.
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