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Discussion topic: Tree taken out broadband line

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This message was authored by: jack26

Tree taken out broadband line

Hi there, a tree has taken out our phone/broadband line. How can we get this fixed? 

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This message was authored by: Daniel0210

Re: Tree taken out broadband line

Posted by a Superuser, not a Sky employee. Find out more

@jack26 

You will have to contact Sky to report it. They will pass it on to Openreach (if you're in the UK) to fix it.

 

The lines will be extremely busy due to the disruption and damage caused by Storm Eowyn. This will also impact fix times. 


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