Today my router fitted. Now having speed of 0.03 Mpbs. Any workarounds Today my router fitted. Now

[Chellappa+G]

Today my router fitted. Now having speed of 0.03 Mpbs. Any workarounds

[Greenfingers001]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

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[Addie15 · Accepted solution]

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[Chellappa+G]

Hi, Good Morning 

As we discussed yesterday Kindly send the status of parts arrival. 

And pls tell what all are steps I need to do after parts arrival. 

Today also same speed 0.03 mpbs. 

[Chellappa+G]

Hi,

Already one person had chat yesterday  but cannot see that chat, so open new.

connected broadband 3 days back still now getting 0.03 mpbs. 

[Chellappa+G]

Hi , Even after installing micro filter, still sane speed 0.72 mpbs.

Anyone please reply,  I planned to use this for office but even browers not able open.

Struggling for one week with this speed.   

Whom to contact. 

Is there any chat.

Kindly anyone help

[jamesn123]

Hi @Chellappa+G 

Please post your router stats

[Chellappa+G]

Hi , 

Thanks for the reply.

But now even internet also not came. 

How can I check stats. 

[Chellappa+G]

I am helpless now.

No chat functionality. 

[Chellappa+G]

Every need to create new discussion. 

 

[jamesn123]

@Chellappa+G 

Those are not your stats. Follow the instructions to the end and you'll find the page we are looking for

[Chellappa+G]

 

[Chellappa+G]

Hi,

Kindly check is this correct. 

[jamesn123]

Hi @Chellappa+G 

Your router stats show you are connect at 63mbps so you are getting the expected speed for your line. I also notice that you are only connecting via WiFi & depending on network conditions, device in use, time of day etc a WiFi connection can suffer congestion and slow down. The only accurate way to measure the speed coming from your router is by connecting a device via ethernet. 

[Chellappa+G]

But we have tested that too. But now called and they sent link in to mobile.

But link not thorough because it says below message.

 

Moderator note: We've rejected the image as it contains your email address in the body of the email.  If you upload a new screenshot with your email address and personal information removed, we'll approve this for you.