06 Jan 2024 06:06 PM
Hi
Recently my broadband has been slow, I have gone on the sky app and looked to see what is connected to my router. Below is what appears
I do not have any Wi-Fi extenders. None of my devices appear on here.
Please can anyone help ?
07 Jan 2024 08:29 AM
Posted by a Superuser, not a Sky employee. Find out more@JAW64 that interface has bugs so before assuming you have someone pirating your wifi countvthe devices you have.
07 Jan 2024 10:13 AM
Hi
I have disconnected all my devices except the one I am using and it still shows the same
09 Jan 2024 10:54 AM
Posted by a Superuser, not a Sky employee. Find out moreA more accurate readout may be the connected devices pane when logging into your Sky hub locally at 192.168.0.1
25 Jan 2024 07:19 PM
The icon on the right of the tiles you can see show how that device is connected in the home.
For example "WiFi Extender" is when a device is connected via a type of device that boosters or extends the WiFi signal.
It looks like yoyuve got Sky Q which acts as a booster and explains why you can see this.
If a device is connected via WiFi directly to your hub you'd see a WiFi icon with a different colour to explain the signal strength.
If a device is connected via an ethernet cable you'd see wired.
You can select the tiles to see a bit more information explain these connection types in more detail.
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