There was an outage in our area Saturday night and our internet is still not working.

[Jan241]

After the outage Saturday night the Internet and voice lights on the hub are amber so we have no connection. We have turned the hub off and on again but the connection comes back then drops out again.

[Mr+Flibbles+86]

Hi there @Jan241 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.