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Discussion topic: There seems to be a problem with your broadband
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This message was authored by: Adrian60
Message posted on 05 Mar 2025 01:50 PM
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There seems to be a problem with your broadband
This is the message and below it shows that the connection to the broadband router is fine but it is not connecting to the internet
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Mar 2025 02:57 PM
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Re: There seems to be a problem with your broadband
@Adrian60 what are the lights on the hub showing see https://www.sky.com/help/articles/hub-lights-explained-start
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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