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Discussion topic: There’s no internet connection in the house

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Avatar for Sabina123
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This message was authored by: Sabina123

Message posted on ‎12 Oct 2024 09:32 AM

There’s no internet connection in the house

No internet 

 

Kept dropping off all morning 

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Avatar for Chief+Mud+Butt
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This message was authored by: Chief+Mud+Butt

Message posted on ‎12 Oct 2024 09:46 AM

Re: There’s no internet connection in the house

I have the same issue too. But there is no problem showing on the website when I check my connection. I have no light showing on the 'internet' light on my router. 

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Superuser
This message was authored by: Chrisee

Message posted on ‎12 Oct 2024 09:53 AM

Re: There’s no internet connection in the house

Posted by a Superuser, not a Sky employee. Find out more

@Chief+Mud+Butt & @Sabina123 if the full broadband connection test does not report a known fault on your lines after you click through then call Sky and report the problem.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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