Discussion topic: There's an outage in your area

This message was authored by: vinu.soma · ‎10 Aug 2022

I have checked my connection online & it keeps saying:

There's an outage in your area

We’re working on it and it usually takes a couple of hours to fix things like this.

Been having a problem for a while? It could be a network problem.

Check service status for more info.

but, it has been like this all day, is there a way I can find out moe information, considering it has been more then a few hours now?

Even if I could phone a number to ask what is happening rather then going around in loops on the Sky website & virtual assistant...

This message was authored by: Daniel0210 · ‎10 Aug 2022

@vinu.soma
You can check the status here
https://www.sky.com/help/servicestatus/broadband

Sky sometimes update their Twitter page
https://mobile.twitter.com/SkyHelpTeam?

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: cookiemonsteruk · ‎10 Aug 2022

@vinu.soma

Sky are usually updated after openreach have fixed the issue.

You can call them on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.2
Remove all the full stops

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Discussion topic: There's an outage in your area

There's an outage in your area

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Re: There's an outage in your area

Re: There's an outage in your area

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