There’s an issue with my broadband it’s not connecting

[Conn95]

I have an issue with my broadband it's not connecting.

[JP0915]

Mine has gone too.

[Hanny]

Same here, 1st and third light are static green, nothing on 2nd light and 3rd light is static orange. This is the black sky hub on ultrafast fibre.

[TS12]

And mine but service check on sky site says all ok!

[MarkG0806]

And me - says ok but is not 

[Conn95]

That's like mine it's annoying tbf 

[Zoe198911]

Having the exact same issue to! First and third light green, middle light flashing Amber or nothing at all. Service checker tells me everything is fine! Might be some issue somewhere by the looks of it

[Conn95]

Honestly don't know what's going on with it! I've reset my router and everything! 

[Azariamallin]

Mine is doing the same, Ive checked my status on the app and it says it's good, Ive reset my hub etc and still not working. Can anyone offer a solution or is Sky completely down? 

[Crystal111]

1st and 3rd light static green, middle light static orange but checks say everything is OK???

[Hanny]

Mine has just come back on, might be best to turn off router for 30 seconds thenturn back on and see if it then connects?

[JP0915]

Seems to have sorted itself after unplugging the socket. 

[TS12]

Mine just back on. In West Midlands 

[TimmyBGood]

---

@Azariamallin wrote:

 is Sky completely down? 

---

Sky supplies something like six million domestic addresses with broadband across the UK, so no, probably not. 

An ISP outage in a particular area is always possible, though, as is a failure for all ISPs caused by local Openreach infrastructure damage.