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Discussion topic: There is no WiFi or internet even though the light is switched on. I have unplugged and rebooted.
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This message was authored by: VictorT
Message posted on 07 May 2024 08:35 PM
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There is no WiFi or internet even though the light is switched on. I have unplugged and rebooted.
There is no WiFi and no internet therefore I am unable to watch TV. The white light is on but there is no connection. I have tried rebooting and resetting the box and even switched it off. Please help
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 07 May 2024 10:17 PM
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Re: There is no WiFi or internet even though the light is switched on. I have unplugged and rebooted
First thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
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