Discussion topic: The wire that is in the house is not connected properly

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The internet wire that is in the house is not connected properly so i have no internet

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@Maxine06 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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