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Discussion topic: The wifi is slow and we keep losing connection.

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Avatar for Rob+d-S
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This message was authored by: Rob+d-S

Message posted on ‎25 Apr 2024 05:01 PM

The wifi is slow and we keep losing connection.

Wifi slow

Keeping losing connection

Very low ping rate

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Avatar for cookiemonsteruk
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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎25 Apr 2024 05:02 PM

Re: The wifi is slow and we keep losing connection.

Posted by a Superuser, not a Sky employee. Find out more

@Rob+d-S 

 

Could you post your router stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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