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Discussion topic: The line has been cut off or broken there’s no connection.

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This message was authored by Ta29 This message was authored by: Ta29

The line has been cut off or broken there’s no connection.

The outside line has been cut off or broken by the winds, therefore we have no internet. Could someone come and look at the issue please? We work from home.

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This message was authored by caesarome This message was authored by: caesarome

Re: The line has been cut off or broken there’s no connection.

Posted by a Superuser, not a Sky employee. Find out more

@Ta29 

Posting on here isn't the way to report this so I would suggest calling Sky and letting them know what had happened. 

150 is the free number to use from a Sky Mobile phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Say No when asked if you want a text or to go online then stay on the line.

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