The line has been cut off or broken there’s no connection.

[Ta29]

The outside line has been cut off or broken by the winds, therefore we have no internet. Could someone come and look at the issue please? We work from home.

[caesarome]

@Ta29 

Posting on here isn't the way to report this so I would suggest calling Sky and letting them know what had happened. 

150 is the free number to use from a Sky Mobile phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.