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Discussion topic: The internet speed has been at an unacceptable level for the last 2 weeks.

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This message was authored by: R-Bishop

The internet speed has been at an unacceptable level for the last 2 weeks.

The internet is painfully slow and we are struggling to even accomplish simple tasks like reading emails. The smart television apps will not play programmes without continually stop starting and even failing to load at times. We have run a router test and there is no issue showing. We have made sure the router is unobstructed and clean. And we have restarted on numerous occasions.
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This message was authored by: Highlinder

Re: The internet speed has been at an unacceptable level for the last 2 weeks.

Posted by a Superuser, not a Sky employee. Find out more

@R-Bishop  Is your router black or white on colour?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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