Discussion topic: The internet and voice icons on the WiFi box are swapping between green to amber to nothing there
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Message posted on 25 Mar 2024 08:16 AM
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The internet and voice icons on the WiFi box are swapping between green to amber to nothing there
The internet and voice icons on the WiFi box keep going green, then orange, then off
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Message posted on 25 Mar 2024 11:25 AM
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Re: The internet and voice icons on the WiFi box are swapping between green to amber to nothing ther
@ELLIEWORTH1 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
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Message posted on 25 Mar 2024 07:46 PM
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Re: The internet and voice icons on the WiFi box are swapping between green to amber to nothing ther
I have done and it says everything is fine, but the issue is still occurring with the internet and voice icons in orange.
Message posted on 25 Mar 2024 08:24 PM
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Re: The internet and voice icons on the WiFi box are swapping between green to amber to nothing ther
@ELLIEWORTH1 So the test comes back all green when you run it and the internet and voice lights are amber when you are doing this?
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