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Discussion topic: The i ternet isnt workingtgere is no light on the router
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This message was authored by: Denise720
Message posted on 22 Jul 2024 05:06 PM
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The i ternet isnt workingtgere is no light on the router
The light is not on the Internet it is not connecting the other voice is orange and power green
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Jul 2024 06:54 PM
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Re: The i ternet isnt workingtgere is no light on the router
@Denise720 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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