My wife has observed that there is no Wi-Fi connection upstairs in the room. I have a Sky Max router, and I was informed that it covers the entire house, but the Wi-Fi is disconnected. Consequently, my wife has lost all of her phone data within the past few days.
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I don't have Wi-Fi upstairs! 😩 Before I ordered, the agent said I'd get Wi-Fi throughout the house, even though this is my second time with Sky and signsl was in attick. Now The router barely reaches the upstairs! Sky wants me to pay an extra 4 pounds for a different router... what is this?!
@MarcinP The extra is to get the Sky Max and the guarantee for further equipment should you not be getting it throughout the home, so if you have the SR203 Black hub or the SR213 White hub you just don't have the wireless wi-fi signal pushing far enough to cover the whole home. As long as it reaches where it needs to be and you have a signal then at least you will have, may not be what you need so boosting is the only way to do it! Link below will explain.
Upstairs all rooms have issue with wi fi not at all in bed! so dont tell me is some my imagination. Simple scam for me to just sell product snd teling people to pay more !!
Posted by a Superuser, not a Sky employee. Find out more
@MarcinP You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers so you're just having a go at another customer trying to help you!
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
@MarcinP Only passing the information and the tools for you to do, if you dont like what you see and you think you are being scammed then nothing anyone can say to that!
