Test WiFi all good but hub not connected

[Cooperfamilyhouse]

Last couple days my internet has not worked. I've used my sky app WiFi test and everything green. But the hub itself show yellow leds and internet flashing yellow 

[Laing1]

---

@Cooperfamilyhouse wrote:

Last couple days my internet has not worked. I've used my sky app WiFi test and everything green. But the hub itself show yellow leds and internet flashing yellow 

---

@Cooperfamilyhouse have you tried rebooting you hub by turning it off at the plug for 30 deconds then turn it back on again 

[Cooperfamilyhouse]

Yes and connected okay but lost internet an hour later 

[Robbo0410]

@Cooperfamilyhouse Resets are just a temporary fix, Sky's routers are awful, I've had problems for months, ring them and they suggest sending out a replacement I've had 4 or 5 replacements and they all do the same thing, rang them this morning explaining the problems I've had and currently have, escalated to Openreach and then 5 minutes later get a text saying the issue has been resolved, from the router resetting itself on a daily basis to the voice light turning amber I've had enough I wish my contract was almost up so I could cancel honestly