Talk Talk Router still giving me internet and I’ve moved to sky yesterday

[JanineB76]

Why is my talk talk router still active when ive allegedly went live with sky broadband yesterday? Had no sky connection so decided to try TT router and guess what!!! I have internet 😡

[jamesn123]

@JanineB76 

That suggests your activation did not go through. Have you checked the order tracking in the My Sky app?

[JanineB76]

Open Reach said the OND box or whatever was "off" but it's never been turned off 🤷‍♀️😢 WiFi but no internet for over 24hrs now so decided to reconnect old TT router and it's giving me internet

[jamesn123]

@JanineB76 

That's what it says in your order tracking...?

[JanineB76]

Yes open reach said OND box was powered off so I decided to try TT Router and it worked why? 

[jamesn123]

@JanineB76 

As I said it sounds like your activation/switchover has not gone ahead. I would recommend you give Sky a call to find out whats going on