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Discussion topic: Taken out new broadband but its not linking to mysky account

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This message was authored by JoshC This message was authored by: JoshC

Taken out new broadband but its not linking to mysky account

I have taken out a new sky broadband order today, i was logged into my account online when doing so and used the same email address when placing the order, even have the emails for confirmations come through but on my sky id account it doesnt show.

 

On the email it is a differenrt account number, is there a way of linking my new broadband account to my MySky account?

 

Thanks,

Josh

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Taken out new broadband but its not linking to mysky account

Posted by a Superuser, not a Sky employee. Find out more

@JoshCYou can either change the email on the one showing up, you have been with Sky before? Use the link below if you can't change the email address on the other account.

https://www.sky.com/help/articles/sky-id-start 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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