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Discussion topic: TV signal drops out and then tells me my WiFi password is incorrect

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This message was authored by: Samjo53

TV signal drops out and then tells me my WiFi password is incorrect

My TV has lost connection multiple times tonight and then when I tried to reconnect its telling me my password is incorrect! 
I have reset and followed all the help 

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This message was authored by: caesarome

Re: TV signal drops out and then tells me my WiFi password is incorrect

Posted by a Superuser, not a Sky employee. Find out more

If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as shown on the hub itself so use upper case letting if required.

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This message was authored by: Samjo53

Re: TV signal drops out and then tells me my WiFi password is incorrect

My WiFi password was entered correctly previously and all other devices are fine just TV. I can see others have had issues will see if it is sorted today otherwise ring sky thanks

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