Our satellite is currently unplugged but we have been able to access the apps, such as Netflix and prime but now the tv is saying no connection. We have rebooted the WiFi & reset the tv connection.
also we have noticed that our internet has been working very slowly, do you offer any products to boost the WiFi?
If it is saying no connection then that is from your TV itself and isn't related to your Sky broadband connection.
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Posted by a Superuser, not a Sky employee. Find out more
@Sarah380 Sky Q will stop working after a few days if the satellite dish is not connected. If you want to a servicecthst operates over broadband only you need to switch to Sky Stream.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
