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Discussion topic: TV keeps saying it's troubleshooting when I click it it's showing as not connected to the internet

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This message was authored by: JENNA061

Message posted on ‎29 Jun 2024 06:01 PM

TV keeps saying it's troubleshooting when I click it it's showing as not connected to the internet

I fix the troubleshooting as it says it's not connected to the internet and I re connect it and it says it again this is on the tv
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This message was authored by: Highlinder

Message posted on ‎29 Jun 2024 06:38 PM

Re: TV keeps saying it's troubleshooting when I click it it's showing as not connected to the intern

Posted by a Superuser, not a Sky employee. Find out more

@JENNA061 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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