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Discussion topic: TV connection keeps dropping from TV Sky Q but Wi-Fi good on everything else

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This message was authored by: Jonathan8163

TV connection keeps dropping from TV Sky Q but Wi-Fi good on everything else

My Sky Q box keeps losing internet connection. I've reset several times but it keeps dropping.

However, Wi-Fi is working fine on other devices in the house

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This message was authored by: JimM1

Re: TV connection keeps dropping from TV Sky Q but Wi-Fi good on everything else

@Jonathan8163 If sky Q is the issue and you have reset the network connection on the Q box to the Sky Broadband Hub then may be your sky Q is not working! If you have the sky Max hub then the wi-fi connection to the Q is different.

 

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

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