0

Discussion topic: Switching from Superfast to Ultrafast plus

Reply
This message was authored by maiciej This message was authored by: maiciej

Switching from Superfast to Ultrafast plus

Hello I was wondering if switching from superfast to ultrafst plus provides a new instalation of wires. As I know ultrafst wasn't in my area previously and my internet was going through copper wires. Is instalation of this new wires that are going through those poles free or do I need to pay extra for an instalation?

Reply

All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Switching from Superfast to Ultrafast plus

Posted by a Superuser, not a Sky employee. Find out more

@maiciej 

 

It would require a new installation of fibre optic cable but that should be done via the existing route the copper line take. There may be around £19 setup fee for the new fibre optic modem

 

If you wish enter your full address below and post the table and notes below after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
maiciej
Topic Author
This message was authored by maiciej This message was authored by: maiciej

Re: Switching from Superfast to Ultrafast plus

maiciej_0-1655723174080.png

 

maiciej
Topic Author
This message was authored by maiciej This message was authored by: maiciej

Re: Switching from Superfast to Ultrafast plus

maiciej_0-1655723357759.png

here is a screenshot with details below

 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Switching from Superfast to Ultrafast plus

Posted by a Superuser, not a Sky employee. Find out more

@maiciej 

 

The notes below would be handy as they state any anticipated issues .

 

At the minute 1 stage install and no issues should cost you nothing apart from the £19 for the modem

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
maiciej
Topic Author
This message was authored by maiciej This message was authored by: maiciej

Re: Switching from Superfast to Ultrafast plus

maiciej_0-1655723472152.png

 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Switching from Superfast to Ultrafast plus

Posted by a Superuser, not a Sky employee. Find out more

@maiciej 

 

Plus single dwelling no anticipated issues should as above should be free

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Switching from Superfast to Ultrafast plus

Posted by a Superuser, not a Sky employee. Find out more

@maiciej 

 

And o/h (overhead) means it will come in from a telegraph pole alongside the existing line

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
maiciej
Topic Author
This message was authored by maiciej This message was authored by: maiciej

Re: Switching from Superfast to Ultrafast plus

so instalation would be free and I would only have to pay extra for a new router right?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Switching from Superfast to Ultrafast plus

Posted by a Superuser, not a Sky employee. Find out more

@maiciej 

 

Depending on what hub you have at the moment you would also get the sr203 free of charge

 

The new ont takes over the role of the integrated vdsl modem inside the hub

 

The ont fibre modem (below) maybe the only thing you pay for

 

nokia_ONT_fttp_openreach.jpg

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Switching from Superfast to Ultrafast plus

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsteruk wrote:

@maiciej 

 

The ont fibre modem (below) maybe the only thing you pay for

 


That should be included in the Openreach FTTP installation budget allowance: I'm not aware they charge.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Switching from Superfast to Ultrafast plus

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood wrote:

@cookiemonsteruk wrote:

@maiciej 

 

The ont fibre modem (below) maybe the only thing you pay for

 


That should be included in the Openreach FTTP installation budget allowance: I'm not aware they charge.


There used to be a charge for a subsidised ont at C£19.95

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion