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Discussion topic: Superfast to Ultrafast BB

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This message was authored by Tomcat59 This message was authored by: Tomcat59

Superfast to Ultrafast BB

Thinking of upgrading from Superfast to Ultrafast BB.

Will the router be changed ?, I prefer to keep my existing router as a lot of hassle updating internet driven stuff to a new code etc.

 

Thanks

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This message was authored by Mach1negunJOHN This message was authored by: Mach1negunJOHN

Re: Superfast to Ultrafast BB

sky_broadband_q_hub_2_top_angled.jpg

This message was authored by Mach1negunJOHN This message was authored by: Mach1negunJOHN

Re: Superfast to Ultrafast BB

If you have the router i posted a picture of then no, as i am in the same boat i have order in progress to get ultra fast installed to my house, the engineer connects the new full fiber internet to port 4 on the back of this router, you shouldent lose your settings i do not think.

This message was authored by Highlinder This message was authored by: Highlinder

Re: Superfast to Ultrafast BB

Posted by a Superuser, not a Sky employee. Find out more

@Tomcat59Which router do you have just now from Sky from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 



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Tomcat59
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This message was authored by Tomcat59 This message was authored by: Tomcat59

Re: Superfast to Ultrafast BB

SKY Q Hub 

Tomcat59
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This message was authored by Tomcat59 This message was authored by: Tomcat59

Re: Superfast to Ultrafast BB

I wasnt expecting an engineer to visit. Jutst a switch over at SKY

This message was authored by Highlinder This message was authored by: Highlinder

Re: Superfast to Ultrafast BB

Posted by a Superuser, not a Sky employee. Find out more

@Tomcat59If you are moving over to ultrfast then you will have an engineer visit to install the ONT and also outside work done to connect your property up with a fibre line.



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This message was authored by Chrisee This message was authored by: Chrisee

Re: Superfast to Ultrafast BB

Posted by a Superuser, not a Sky employee. Find out more

@Tomcat59 if you currently have a flat Sky Q hub then you wil be sent new SR203 or SR204 router however you can avoid going through the rigmarole of relogging all of your devices if you change the new hub to use the  SSID and password of your current hub..

 

When the new hub arrives unplug your old router and connect the new one to your existing service it should work. Just connect a single device initially ideally use a laptop with an ethernet port.  Using a browser navigate to 192.168.0.1, when the interace loads click on the. Wifi tab you will be asked to log in use admin as the user and the wifi code printed on the label as password then simply edit the SSID and password to match your exisisting kit and click Apply the hub will restart and your wifi devices should connect without any issues.

 

Being incredibly lazy I do this as a routine with new routers. Couple of things to note if you use a device connected by wifi to make the changes remember that device will lose connection until it logs back onto the "old"network. Devices that run ios like iPhones have issues accessing and changing the settings on Sky hubs. The admin password for the new hub will stay fixed to the default wifi code on the label that can be changed but it is a different field.

 

If you have a Sky Q hub the switch to Ultrafast will involve an engineer's visit either to fit a fibre ONT unit or a new master socket if the Ultrafastservice your are getting uses G.Fast over copper.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Tomcat59
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This message was authored by Tomcat59 This message was authored by: Tomcat59

Re: Superfast to Ultrafast BB

Thanks for the info. My router is the stand up type.

This message was authored by kit77 This message was authored by: kit77

Re: Superfast to Ultrafast BB

Hi,

 

In same boat as you were. Can you confirm that you were able to use the same sky hub router?

 

Thanks

 

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Superfast to Ultrafast BB

Posted by a Superuser, not a Sky employee. Find out more

@kit77 

 

The Sky Broadband Hub is the standard default hardware for an FTTP service.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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