Struggling to work with poor wifi

[Kay225413]

My husband and I both work from home. I'm trying to take part in an important Teams meeting and our wifi keeps dropping out. Now trying to read powerpoint slides on a phone using mobile data. According to your website there are no reported issues with broadband but I can see I'm not the only person struggling with your wifi today. 

[Tom-W19]

Hi @Kay225413 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[jamesn123]

Hi @Kay225413 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.