Still no broadband since moving home start July

[RobN27]

I moved home early July - Sky tv set up but O/reach called and advised needed to lay fibre - need to find out where this is upto please - impossible to speak to anybody who can update me and been told all day that nobody available for Live Chat 

[TimmyBGood]

@RobN27 

No one reading this forum can advise on a specific order.

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable and may show where a delay is most likely.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[RobN27]

My issue , as I pointed out, is that I can't get in touch with Sky- I am repeatedly told they won't discuss this with me over the phone and have to use Live Chat and for the whole of Thu 8 Aug, I was told  an advisor on Chat wasn't available and use Community forum so please don't start telling me you can't focus on  " individual orders" - utterly useless situation I just want somebody in Sky to tell be when I willl have broadband at my new address which is  patently is beyond the ability of Sky to do so