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Discussion topic: Staying with sky

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This message was authored by Thedream This message was authored by: Thedream

Staying with sky

I currently have no access to my internet as the subscription has ended. Today I have started a new subscription for my broadband with sky but it is going to take 2 weeks for someone to fit in a new box.

 

i was wondering would I be able to keep the broadband box I currently have and have it updated into my new subscription? Even thou the old box is in my Ex partners name? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Staying with sky

Posted by a Superuser, not a Sky employee. Find out more

@Thedream wrote:

 Even thou the old box is in my Ex partners name? 


@Thedream 

Afraid not. That router will no doubt need to be returned to Sky at the end of their subscription. You will get a new one. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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