19 Sep 2022 04:40 PM
I currently have no access to my internet as the subscription has ended. Today I have started a new subscription for my broadband with sky but it is going to take 2 weeks for someone to fit in a new box.
i was wondering would I be able to keep the broadband box I currently have and have it updated into my new subscription? Even thou the old box is in my Ex partners name?
19 Sep 2022 04:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@Thedream wrote:
Even thou the old box is in my Ex partners name?
Afraid not. That router will no doubt need to be returned to Sky at the end of their subscription. You will get a new one.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion