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Discussion topic: Spotify and other games and apps not working on sky broadband but working fine on 4g.

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This message was authored by Lewbee This message was authored by: Lewbee

Spotify and other games and apps not working on sky broadband but working fine on 4g.

For the last few weeks I have been having trouble using Spotify and other apps like vinted on 3 different android devices and games and apps like YouTube and Minecraft( can't connect to friends) on my daughter's iPad. If we use 4g on our devices everything works fine.

 

I also have a work colleague that is also having these issues and she is also with sky. We also both have issues on our works laptops with some programs using internet when working from home but if we connect to a 4g hotspot on our phones it's fine.

 

I assume this is a sky broadband problem as it works fine on the same devices on 4g or at someone else's house using a different isp.

 

Everything has worked fine up until about a month ago. 

 

Is anyone else facing these issues and is there a fix

 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Spotify and other games and apps not working on sky broadband but working fine on 4g.

Posted by a Superuser, not a Sky employee. Find out more

@Lewbee  What broadband sheild setting do you have set on your account?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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