0

Discussion topic: Speed of broadband

Reply
This message was authored by: Royston78

Speed of broadband

BT have changed the speed of my broadband and this has knocked out my smaller second Sky Q box. I have tried switching everything off with no result. The instructions given on-screen don't work..Any suggestions? Please!

 

Reply

All Replies

This message was authored by: stereohaven

Re: Speed of broadband

Posted by a Superuser, not a Sky employee. Find out more

@Royston78 wrote:

BT have changed the speed of my broadband and this has knocked out my smaller second Sky Q box. I have tried switching everything off with no result. The instructions given on-screen don't work..Any suggestions? Please!

 


Your Sky Q mini only connects to your main Sky Q box via it's own WiFi mesh, it then picks up broadband access from there.

 

You will need to reset your network connection to the mini box following the instructions here:https://www.sky.com/help/articles/setting-up-sky-q-mini-box 

-------------------------

LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
Reply