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Discussion topic: Speed is still way too slow for the Gigafast l am now paying for

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This message was authored by: MichelleCayeux

Message posted on ‎08 Apr 2024 07:51 PM

Speed is still way too slow for the Gigafast l am now paying for

The speed of my internet is still way too slow for the Gigafast l am now paying for.  Will this improve by tomorrow? 

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Avatar for Highlinder
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Message posted on ‎08 Apr 2024 08:18 PM

Re: Speed is still way too slow for the Gigafast l am now paying for

Posted by a Superuser, not a Sky employee. Find out more

@MichelleCayeux  Whe did you get your ultrafast internet installed?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Avatar for peter-marlow+1966
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This message was authored by: peter-marlow+1966

Message posted on ‎08 Apr 2024 08:55 PM

Re: Speed is still way too slow for the Gigafast l am now paying for

Posted by a Superuser, not a Sky employee. Find out more

I take it you  have fttp for the gigafast, as I have it, I have had it since January this year  and  the lowest  I have had  is 750mps, gigafast  with sky is only on full fibre to the property, 

P c marlow
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This message was authored by: MichelleCayeux

Message posted on ‎09 Apr 2024 11:04 PM

Re: Speed is still way too slow for the Gigafast l am now paying for

Contract changed from Monday 8th. 
I have full fibre into the house and still my speed today is around 200mbs. 

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