0

Discussion topic: Speed dropped from 80 to 48 over the last few months.

Reply
This message was authored by Geoff+Sim This message was authored by: Geoff+Sim

Speed dropped from 80 to 48 over the last few months.

Sky tests.png

wall.jpeg

Screenshot 2022-10-17 at 12.22.17.png

Screenshot 2022-10-17 at 11.32.19.png

I was getting a solid 80 Mb/s a few months ago. It dropped to 56 a few weeks ago, and now it is down to 48. The attenuation and snr look fine to me, so can anyone point me to some help?

Reply

All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Speed dropped from 80 to 48 over the last few months.

Posted by a Superuser, not a Sky employee. Find out more

@Geoff+Sim 

 

The line attenuations look very good and prove your line can take 80Mbps but the downstream noise margin is very bad . It should be closer to 3db so there is a line fault somewhere possibly internal. Also (without going back to your other images ) your guaranteed minimum would be 65+Mbps

 

Call sky on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3
Remove all the full stops

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion