Solid amber internet light, no service - new hub same,

[lynn192]

Have had service for a week now, sky engineer says it’s an openreach problem, openreach engineer says it's a sky problem, new hub arrived today and problem the same. Wish they would sort it out instead of blaming each other - is there anything else I can do? Removing from a broken back and could do without the hassle/loss of internet. Thanks 

[lynn192]

That should be 'no service for a week now'