Social tariff on broadband

[MichaelMorris]

Rip off Britain program stated this morning, if households were on a low income, they could get a reduction on their broadband by getting a Social tariff 

[daveNOS]

@MichaelMorris The social tariff is dependant on recieving certain benefits, you can find out more here https://www.sky.com/help/articles/sky-social-tariff

[TimmyBGood]

@MichaelMorris 

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/social-... 

As @daveNOS indicates, receipt of qualifying benefit is required because that's how the ISPs effectively verify income level through a government portal: they don't want actual personal details.

[Daniel0210]

@MichaelMorris 
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff lasts 18 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.

[Carrotol]

I wondered whether working tax credits are also eligible (I know it doesn't mention them) as they are the same as receiving universal credit. Does anyone know? Thanks

[Daniel0210]

@Carrotol 

There's nothing stopping you calling Sky to ask, but the information we have from that link suggests not.