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Discussion topic: Snap chat not working and not able to receive photos on WiFi

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This message was authored by: Stacey941

Message posted on ‎18 Aug 2024 05:15 PM

Snap chat not working and not able to receive photos on WiFi

Not able to use some apps on WiFi and not receiving messages on what's app 

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This message was authored by: TimmyBGood

Message posted on ‎18 Aug 2024 05:37 PM - last edited: ‎18 Aug 2024 05:38 PM

Re: Snap chat not working and not able to receive photos on WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Stacey941 

 

The default age setting in Broadband Shield may block some social media and messaging apps.

 

https://www.sky.com/help/articles/sky-broadband-shield-start 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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