Smart TV keeps dropping out. Sky box is saying technical fault

[Freyadexter]

Smart TV Keeps dropping out. 

Sky box is saying technical fault. 

Been happening for the last week

[Tom-W19]

Hi @Freyadexter 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Freyadexter 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Freyadexter]

Hi 

we still need help. 

the wifi is awful and trying to work from home is terrible